Operators

Kayla Dowd, Senior Customer Success Manager @ Hi Marley

1 Comment / Operators /

Kayla Dowd has been in and around insurance all her life. As Hi Marley’s first Customer Success Manager, she is on the front lines of representing “simple, lovable communication” for this rapidly growing insurtech startup. Which actually undersells it. Her family has been in the insurance business for 125 years. If her family business did one of those “cumulative team experience” slides it might have a fourth digit on it. Are careers predestined? Do we find our way to an inevitable destination based on our talents, backgrounds, or family dinner table conversation? You have to wonder! 

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Carla Price, Enablement Leader

1 Comment / Operators /

Carla Price is a Revenue Enablement leader who’s carved a path into startups, leveraging her education, to give her colleagues the tools they need to succeed. Through her career she’s been influenced through the help of family, friends, and colleagues. Especially her dad, a former social worker who’s battling Alzheimers. Carla has learned a lot from her father about what it means to find fulfillment in her work. He has been a lifelong teacher for her and others teaching countless students how to demonstrate leadership, communicate, and build relationships.

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Michele Choi, Head of Business Development & Marketing @ Medley

Operators /

Michele Choi is on a journey to find balance at the intersection of professional impact and personal fulfillment, doing the hard work to grow through each experience. As the Head of Business Development & Marketing at Medley, she’s helping this NYC-based group coaching startup develop mid-career leaders through growth opportunities, pivots, and more. She knows a thing or two about growth & pivots.

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Jon Coombs, Group Product Manager @ Flexcar

Operators /

Just outside of Philadelphia born and raised, Jon Coombs spent most of his days on tennis courts competing and grinding out multi set matches, probing opponents’ weaknesses and biding his time before smashing winners. Today, as a Group Product Manager at Flexcar, Jon owns their Risk Product to build an inclusive customer experience and minimize risk costs for this rapidly growing startup.

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Ashlyn Donohue, Director of Legal @ LinkSquares

Operators /

Ashlyn Donohue made a contract with herself that she was going to be an attorney who solved business problems, no matter how her path down the mountain looked. Today, she is the Director of Legal at Boston-based legal tech startup LinkSquares, front and center as “customer zero” helping the company solve legal, business, and product challenges on the daily. It takes drive, intentionality, and experience to help scale a growing startup’s legal team while also advising on its product strategy.

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Mark Hardy, Director of Revenue Operations @ Black Kite

Operators /

Whether it’s his affinity for competition, brotherly love, or solving puzzles, Mark Hardy has always been destined for the camaraderie of a startup. Having transitioned from growth equity investing to the world of early-stage companies, Mark currently serves as the Director of Revenue Operations at Black Kite, a high-growth cybersecurity startup headquartered in Boston. Black Kite offers the premiere third-party risk intelligence platform, and Mark works alongside the sales, marketing and customer success teams to create more cohesive go-to-market strategies for the company.

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