Tines

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Founders: Eoin Hinchy, Thomas Kinsella
Founding: 2018
Mission: Power the world’s most important workflows
Employees: 250+ & ~20% Local
Workplace: Hybrid
Stage & Capital Raised: Series C & $272M raised
Investors: Goldman Sachs, Softbank, Activant, Accel, Blossom, Felicis, Crowdstrike Falcon Fund, Addition
Key Customers: Broad Institute, Canva, GitLab, McKesson, Intercom, PathAI, Snowflake
Glassdoor Rating: 4.2
Valuation (estimated): $1B+ (publicly stated in their Q1 ‘25 $125M Series C fundraise)
^ this is a useless number from MGMT Boston. There is no tangible valuation until the business is sold or goes public. Don’t forget it!

Tines is building a workflow automation platform for the AI era, with enterprise grade security as its foundation. Their low-code approach to scaling enterprise workflows comes from deep experience dealing with the challenges of managing permissions, integrations, and productivity across complex environments.

Tines co-founders Eoin Hinchy and Thomas Kinsella spent years running large security teams at eBay and DocuSign. They saw up close what it’s like to handle endless alerts, mundane task management, and manual processes that bog down analysts. They dealt with slow threat response times and witnessed high burnout among their peers who spent most of their days punching keys rather than investigating critical issues.

In 2018 they set out to build a secure workflow automation platform which could help offload and automate these manual tasks. What if security teams could deploy Tines to triage alerts, orchestrate responses, and free up teams to focus on the truly valuable and proactive side of threat intelligence?

The workflow automation market is $23B and growing to $37B by 2030 (src). The global enterprise software market is $230B growing to $400B+ by 2030 (src). The proliferation of software tooling and complexity make processes, workflows, and security a tricky proposition to manage.

The key to Tines’ approach is a no-code/low-code platform that pretty much anyone can implement quickly without an army of engineers. Traditional automation tools have historically required heavyweight deployments, custom code, and specialized headcount. Tines’ user-friendly approach means security teams (and more recently broader IT teams) can deploy new workflows in hours rather than weeks.

When Generative AI burst onto the scene, organizations scrambled to layer AI on top of existing processes. There was naturally plenty of pushback around data security, governance, and user privacy. Tines’ secure-by-design workflows are perfectly positioned to enable these advanced enterprise automations without sacrificing compliance or oversight. 

Over the last 18 months, Tines has evolved their approach to realize a broader opportunity – automate & orchestrate workflows for different technologies across the entire enterprise. Tines is aiming to bridge the gap between siloed software systems and the surging interest in large language models (LLMs). Eoin, Thomas, and team are user experience and design obsessed. Their entire design org reports directly into Eoin as a demonstration of the importance of user friendly UX focused products.

For AI to deliver meaningful value, these models need access to relevant data and real-time actions. Tines’ orchestration engine wires them into the right endpoints, APIs, and people. When you’re deploying AI at the enterprise level, you need a workflow platform that can securely connect to everything. That’s Tines!

If it has an API, Tines can integrate with it. This “works-with-anything” strategy means Tines can orchestrate workflows across homegrown tools, SaaS platforms, and third-party services with minimal lift. Because Tines started in a field where data privacy and risk mitigation are paramount, the platform bakes secure-by-design principles into every layer. 

As more enterprises adopt LLMs, Tines ensures new AI workflows meet compliance standards without sacrificing agility. Tines can automate tasks like system provisioning, ticket routing, or patch management, purpose built for large organizations. While Tines’ website showcases an array of detailed case studies, the universal theme is that Tines lightens the burden of repetitive tasks, letting teams move faster with fewer errors.

2025 is all about building product, deepening R&D, and scaling go-to-market. They’ll remain heavily invested in design and user experience, coupling “human-friendly” to “enterprise-grade.” With 400+ customers, tens of thousands of unique workflows, and a path to $100M+ in revenue there are big growth plans in the coming quarters. 

Although Tines was co-founded in Dublin, Boston houses the U.S. nerve center for much of the product, marketing, and sales teams. Tines has a plan to add dozens of employees stateside over the next 12 months, with a significant percentage in its Boston (U.S.) HQ. As Tines grows, keep an eye out for them to get more involved in the local Boston community through events and other collaborations.

This surging team is newly backed by Goldman Sachs Alternatives, SoftBank Vision Fund 2 & Activant Capital alongside existing investors Accel, Felicis, CrowdStrike Falcon Fund, and Addition. Sláinte!

Operators to Know (Locally):

My investigative powers continue to need work so apologies to the Tines team I know I missed many up & coming operators internally

Key Roles To Be Hired (Locally):

If I were interviewing here are some questions I’d ask:

  • What are the biggest challenges as you scale the team past 250 employees with a broadening commercial & engineering scope?
  • What is the long term vision for the company? 
  • Who are the biggest competitors? How does Tines balance various partnerships & competitive relationships?
  • What are the most important roles you’ll be looking to add in 2025 // teams that need the most help?

We’re optimizing for readability here so to learn more about Tines you’ll have to D.Y.O.R. I’m excited to watch this team bring more teams into the age of AI. All enterprises applaud your efforts. See you around town and the Old Country!

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